Course

Empowering Reintegration Through Inclusive VET: Public–Private Cooperation in Tourism & Hospitality Training - Durres

Period

January 2026

Instructor

Besim Xhaja (besimxhaja@gmail.com)

Classroom

Online Training

Description

Thirrje e Hapur për Trajnime Profesionale në Turizëm & Mikpritje

Elite Travel Group, në bashkëpunim me Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), shpall hapjen e thirrjes për pjesëmarrje në trajnime profesionale në kuadër të projektit:“Empowering Reintegration Through Inclusive VET: Public–Private Cooperation in Tourism & Hospitality Training”

Ky program synon të fuqizojë punëkërkuesit, të rinjtë, gratë, migrantët e rikthyer dhe individët nga grupe vulnerabël, duke i pajisur me aftësi praktike për punësim të menjëhershëm në sektorin e turizmit dhe mikpritjes.

Kurset që ofrohen:

• Front Office & Operations Management në Mikpritjen Moderne

Kohëzgjatja: 5 ditë
Qytetet: Durres
Mënyra e ofrimit: Hibride – Teoria online dhe praktika onsite në biznese reale të sektorit të turizmit dhe hoteleve partnere

Kush mund të aplikojë:

• Persona të papunë të regjistruar në zyrat e punës
• Migrantë të rikthyer nga vendet e BE-së
• Të rinj dhe gra që kërkojnë të zhvillojnë karrierë në turizëm
• Individë nga grupe vulnerabël që duan të integrohen në tregun e punës

Çfarë përfiton pjesëmarrësi:

• Trajnim falas me standarde ndërkombëtare
• Përfshirje në praktika pune në hotele partnere
• Certifikatë nga Elite Travel Group / Elite Academy
• Mbështetje për punësim pas përfundimit të kursit

Afati i aplikimeve: 10 Mars 2026

Mos e humb mundësinë për të ndërtuar karrierën tënde në një nga industritë më premtuese të Shqipërisë!

Elite Travel Group x GIZ — për një të ardhme më të fortë në turizëm dhe punësim të qëndrueshëm.

Expectations & Goals

• Participants are expected to understand the roles and responsibilities of each hotel department, including Front Office, F&B, MICE, and Sales–Marketing.
• They should be able to apply professional standards, service quality, and effective communication with guests and colleagues.
• Participants will develop skills in using digital platforms (PMS, ERP, CRM) for reservations, operations, reporting, and analysis.
• They are expected to manage financial tasks, menu planning, event organization, and marketing strategies accurately.
• Goals include building competency to independently perform hotel operations, solve problems, coordinate with departments, and implement sustainable practices.
• Participants should be able to integrate theoretical knowledge with practical exercises, case studies, and final project work to ensure readiness for real-world hotel management.

Name

Accomodation Sales Management GIZ - EN

Code

ASMGIZ - 2026

Year

2026

Authors

Besim Xhaja

Locations

Description

This practice-oriented program develops managerial competencies across the core departments of accommodation structures. It covers Front Office operations, Food & Beverage management, MICE event coordination, and Sales & Marketing strategy, with hands-on training using industry platforms including PMS, POS, ERP, and CRM systems.

Participants gain practical skills in reservation management, menu design, HACCP standards, event planning, budgeting, KPI analysis (ADR, RevPAR, OCC, GOPPAR), dynamic pricing, and sales channel management. The program combines theory, role-play simulations, case studies, and digital platform exercises to prepare participants for independent and effective management of hotel departments.

Job description & employment opportunities

Covers front office operations, reservation and PMS systems, guest service standards, Food & Beverage management, MICE event planning, HACCP standards, sales and marketing strategy, revenue management, KPI reporting, and digital channel management.

Competencies

Competency in accommodation operations management, covering front office procedures, PMS systems, Food & Beverage management, HACCP food safety standards, P&L analysis, dynamic pricing strategies, and sales channel management.

Admission requirements

Registered unemployed individuals at employment offices

Returned migrants from EU countries

Young people and women seeking to develop a career in tourism

Individuals from vulnerable groups seeking to integrate into the labor market

Training Duration

5 Days

Session Duration

45 minutes

Assessment and Certification

Formative assessment includes practical exercises, question-and-answer sessions, and group discussions. Summative assessment is weighted 40% theory and 60% practice, consisting of a written test (20%), a modular portfolio covering budget, financial report, market analysis, and marketing plan (40%), and a final project presentation (40%).