| Section | Title | Lectures | Length (min) |
|---|---|---|---|
| 1 | Warm Up: Expectations and Goals for the training | 1 | 90 |
| 2 | The Tourism System | 1 | 90 |
| 3 | Law in tourism | 1 | 90 |
| 4 | The tourist circuit of the tour guide | 1 | 90 |
| 5 | Group dynamic processes on a journey and how to work with them | 1 | 90 |
| 6 | Travel emergencies and complaint management | 1 | 90 |
| 7 | Conscious communication is everything | 1 | 90 |
| 8 | Didactics and methodology of the tour guide | 1 | 90 |
| 9 | Evaluation and feedback on the training | 1 | 90 |
| No | Title | Lectures | Length (min) |
|---|---|---|---|
| 1 | Warm Up: Expectations and Goals for the training | 1 | 90 min |
| 2 | The Tourism System | 1 | 90 min |
| 3 | Law in tourism | 1 | 90 min |
| 4 | The tourist circuit of the tour guide | 1 | 90 min |
| 5 | Group dynamic processes on a journey and how to work with them | 1 | 90 min |
| 6 | Travel emergencies and complaint management | 1 | 90 min |
| 7 | Conscious communication is everything | 1 | 90 min |
| 8 | Didactics and methodology of the tour guide | 1 | 90 min |
| 9 | Evaluation and feedback on the training | 1 | 90 min |